Toast Bouquets LLC (“Toast Bouquets,” “we,” “us,” or “our”) is a floral, gift, wedding, funeral, and event-service business based in Gastonia, North Carolina. We create custom bouquets, arrangements, gift baskets, and event flowers, and we offer pickup, local delivery, online quote requests, and consultations.
This Privacy Policy applies to our website at toastbouquets.com, our online “Get a Quote” form, and the ways we communicate with you by email, phone, and text message, as well as information we receive when you contact us through social media or our business listings. Our order and service terms are covered separately in our Terms of Service.
We collect information you provide directly when you request a quote, place an order, or contact us. This includes your name, phone number, email address, and preferred contact method, along with details about what you’re looking for:
You are responsible for having the right to share any photos or content you send us.
To arrange pickup or local delivery, we may collect the recipient’s name, delivery address, phone number, and any delivery instructions or card message you provide. See Section 13 regarding information about other people.
Payments, deposits, and invoices are processed securely by our third-party payment processor, Square. Your payment card details are provided directly to Square and handled under Square’s own privacy and security practices. We do not store full payment-card numbers on our systems; we generally receive only limited confirmation details such as the amount, date, and a partial card reference.
When you visit our website, basic technical information (such as IP address, browser type, device type, and pages viewed) may be collected automatically to help the site work, stay secure, and load properly. Our site may use essential cookies or similar technologies for these purposes. We do not currently run third-party analytics tools or advertising/remarketing pixels on our website. You can manage cookies through your browser settings, though disabling some may affect how the site functions.
We use the information we collect to:
Submitting a quote request allows us to contact you about that request. We use your information to serve you — not to sell it.
When you submit our quote form and check the consent box, or otherwise give us your phone number, you agree to receive calls, text messages (SMS), and emails from Toast Bouquets about your request and order. Message frequency varies, and message and data rates may apply.
You can opt out of text messages at any time by replying STOP, and you can unsubscribe from marketing emails using the link in the email or by contacting us. Opting out of promotional messages does not stop essential messages about an active quote or order.
We do not sell your information. We share it only as needed to run our business, with:
Toast Bouquets does not sell, rent, or trade your personal information, and we do not share it for third-party targeted advertising. The information you give us is used only to provide our products and services to you.
We keep personal information for as long as reasonably necessary to provide our services, communicate with you, maintain business and financial records, resolve disputes, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete it or remove identifying details.
We use reasonable safeguards to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.
You may contact us to ask what personal information we hold about you, to correct it, or to request that we delete it, subject to applicable law and reasonable verification of your identity. We may need to keep some information to complete an order, maintain records, or meet legal obligations. Depending on where you live, you may have additional privacy rights under state law; to exercise any of these, please contact us using Section 17.
When you order a gift or delivery, you may provide information about another person, such as a recipient’s name, address, and phone number. By providing this information, you confirm you have permission to share it with us for the purpose of fulfilling the order. We use recipient information only to complete delivery and related communications.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Our website and messages may link to or rely on third-party services we do not control, such as Square, social media networks, and mapping services. This Privacy Policy does not apply to those third parties, and we encourage you to review their own privacy policies.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date above. Your continued use of our website or services after an update indicates your awareness of the revised policy.
If you have questions about this Privacy Policy or your information, please contact us: